At Gudiyo, we value the privacy and security of our users. This Privacy Policy explains how we collect, use, and protect the information provided by students and customers while using the Gudiyo platform. By using the Gudiyo website or services, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
Gudiyo may collect the following types of information when you place an order:
Name,Mobile number ,Email address ,Delivery location or delivery point ,Order details, Payment confirmation details (for prepaid orders) and others. This information is collected only to process orders and provide services efficiently.
2. How We Use Your Information
The information collected may be used for the following purposes:
(A)To process and manage customer orders.
(B)To confirm payments and deliveries.
(C) To communicate order updates or service notifications.
(D)To improve Gudiyo services and customer support.
(E) To resolve complaints, enquiries, or refund requests.
Gudiyo will only use customer information for service-related purposes.
3. Payment Information
For certain products such as printouts, books, and other non-COD items, advance payment may be required. Payment confirmations (such as screenshots) may be collected only for order verification and processing purposes. Gudiyo does not store any sensitive banking or payment details.
4. Information Sharing
Gudiyo does not sell, rent, or share personal information with third parties for marketing purposes. Information may only be shared when necessary for: Order delivery coordination, Customer support assistance, Legal requirements, if applicable
5. Data Security
Gudiyo takes reasonable steps to protect user information from unauthorized access, misuse, or disclosure. However, while we try to maintain secure systems, no online platform can guarantee complete security.
6. Policy Updates
Gudiyo reserves the right to update or modify this Privacy Policy when necessary to improve services or comply with operational requirements. Any updates will be communicated through the Gudiyo platform or delivery points when applicable.
7. Contact Us
If you have any questions regarding this Privacy Policy or your personal information, please contact us:
Email: gudiyoservice@gmail.com
Customer Support: +91-8949364951 / +91-9509751315